Privacy Policy

1. Who we are

Eat Drink Explore is a trading name of Historic Warwick App Ltd, a company registered in England and Wales (company number 15173984). Our registered address is The American Barns, Banbury Road, Lighthorne, Warwick, Warwickshire, CV35 0AE.

When we refer to "we", "us" or "our" in this policy, we mean Historic Warwick App Ltd trading as Eat Drink Explore.

2. What information we collect

We may collect and process the following personal data:

• Account information — name, email address and password when you create an account in our app.
• Location data — with your permission, we use your device's location to show nearby venues, events and deals.
• Preferences — cuisine types, dietary requirements and other preferences you set in the app.
• Transaction data — records of voucher purchases and redemptions.
• Device information — device type, operating system and app version for troubleshooting and compatibility.
• Usage data — how you interact with the app (e.g. features used, pages visited) to help us improve the service.

3. How we use your information

We use your personal data to:

• Provide and maintain our app and services.
• Process voucher purchases and manage your account.
• Show you relevant venues, events and deals based on your location and preferences.
• Send you service-related communications (e.g. purchase confirmations, account updates).
• Improve and develop our app based on usage patterns.
• Comply with legal obligations.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

• Contract — processing necessary to provide you with our services (e.g. managing your account, processing voucher purchases).
• Consent — where you have given us permission (e.g. location data, marketing communications). You can withdraw consent at any time.
• Legitimate interests — improving our services, preventing fraud and ensuring security, provided these do not override your rights.
• Legal obligation — where we are required to process data by law.

5. Who we share your data with

We do not sell your personal data. We may share data with:

• Partner venues — limited information necessary for voucher redemption (e.g. voucher code validation).
• Service providers — trusted third parties who help us operate the app (e.g. hosting, payment processing). These providers are contractually bound to protect your data.
• Law enforcement — where required by law or to protect our legal rights.

6. Data retention

We keep your personal data only for as long as necessary to provide our services and fulfil the purposes described in this policy. Account data is retained while your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required by law to retain it longer.

7. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — ask us to delete your personal data.
• Restriction — ask us to limit how we use your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, please contact us at the details below.

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled unlawfully.